User Account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, JAMUSS reserves the right to suspend accounts without further notice. You represent and warrant that either you are at least 18 years old or that you are visiting the Website under the supervision of a parent or guardian.

 

Each time you use a password or identification, you will be authorized to access and use the Website in a manner consistent with the Terms of Use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you, and you will be solely responsible for all access to and use of this Website by anyone using the password and identification originally assigned to you whether or not such access to and use of this Website is actually authorized by you, including without limitation, all communications and transmissions and all obligations incurred through such access or use. You shall immediately notify JAMUSS of any unauthorized use of your password or identification or any other breach or threatened breach of this Website's security.

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Compliance with the laws

 

JAMUSS  will always comply with the law, and we kindly remind users to do the same.

 

 

Access to the Website and License

 

JAMUSS hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Website and each and any content on it by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Website and not for any commercial use or for any use on behalf of any third party, except as explicitly permitted by JAMUSS in advance. Any breach of either the Terms of Use or any applicable law shall result in the immediate revocation of the license granted in this paragraph.

 

Copyright, Trademarks and Patents

 

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the Website (collectively, the "Content") belongs exclusively to JAMUSS or its appropriate Content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of such Content.

 

The use of data mining, robots, or similar data gathering and extraction tools on JAMUSS as well as the use of JAMUSS trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the Website and for no other purpose. The collection, arrangement, and assembly of all Content on this Website (the "Compilation") belong exclusively to JAMUSS. You may not use JAMUSS content or Compilation in any manner that disparages or discredits JAMUSS or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Website (the "Software") is the property of JAMUSS and/or its Software suppliers. The Content, the Compilation and the Software are all protected under intellectual property laws. All rights not expressly granted are reserved by JAMUSS. Violators will be prosecuted to the full extent of the law.

 

JAMUSS recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to JAMUSS and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of item's worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.

 

Reviews and Comments

 

Except as otherwise provided elsewhere in these Terms of Use or on the Website, anything that you submit to or post on the Website and/or provide to JAMUSS, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to JAMUSS without any charge; JAMUSS shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of JAMUSS and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by JAMUSS in the future.

 

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. JAMUSS assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defend for and indemnify JAMUSS against any losses caused due to the use of the entries for any purposes.

 

In addition to the rights applicable to any Submission, when you post comments or reviews on the Website, you also grant JAMUSS the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this Website and that use of your reviews, comments, or other content by JAMUSS will not infringe or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead JAMUSS or third parties as to the origin of any Submissions or content. JAMUSS may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

 

Order Acceptance

 

Please note that there may be certain orders that we are unable to accept and must cancel. JAMUSS reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

 

JAMUSS is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

 

We have informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Christmas.

 

All orders reported as "delivered" by shipping companies are considered delivered. JAMUSS cannot be made liable of non-delivery in this case.

 

Shipments

 

All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not held responsible and will not offer any compensation in such cases. If a delivery fails for any reason and the address sent to was the correct address as provided by the customer, JAMUSS cannot be held liable if a package is returned to us.

 

Following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer. Therefore JAMUSS strongly recommends all customers to purchase shipping insurance during the checkout. This ensures that if there are any issue during the delivery process JAMUSS will send you the same product free of charge. If the item becomes unavailable we will offer you alternative refund options. Orders that do not have shipping insurance will not be the responsibility of JAMUSS in the event that there is an issue during the shipping process.

 

All shipments are sent from different warehouses and are delivered duty unpaid. Consequently, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Should the customers refuse the package due to import duties or taxes, they take full liability for all the costs involved in the process. Due to customs regulations, please note that JAMUSS cannot declare purchased items as a gift or list an amount lower than the actual product price. Whatever the customer orders is what we ship. We cannot be held liable for the customer receiving the wrong item if they placed the wrong order.

 

Please let us know as soon as possible if you have not received your package. With standard shipping, after 3 months from the date we ship your package (for Latin American we will extend this to 4 months for postal deliveries), we will no longer be able to offer any compensation. All expedited delivery issues must also be reported within 3 months from the shipment date. Also kindly note that this does not apply to any packages sent via expedited shipping methods and shown as delivered on the shipping company's tracking site.

 

Order Cancelation

 

Please kindly note that only orders that are in the paid, processing or partially shipped status may be modified or canceled. All other orders cannot be changed. In the event that you wish to cancel a shipped or packed order, we kindly suggest that you accept the package and refer to JAMUSS Return Policy for more information.

 

Right of Cancellation

 

Unless one of the exceptions listed below applies, you can cancel your order without giving any reason and without paying any penalty within 14 days from the day on which you or a third party indicated by you receives the goods purchased. You must inform us of your decision to cancel your order according to the instructions and forms available on our Support Center or using this form. To meet the cancellation deadline it is sufficient for you to send your communication before the 14 days´ cancellation period has expired. For additional information please contact our Customer Service on the Support Center.

 

We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us. The reimbursement will be done within 14 days from the day on which you provide evidence of having returned the goods.

 

Note that you must send back the goods in accordance with the instructions of our Support Center no later than 14 days from the day of your communication of cancellation. You will have to bear the direct cost of returning these goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods (except where it was necessary to establish the nature, characteristics and functioning of the goods).

 

Exceptions - the right of cancellation does not apply to:
- Goods which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
- Goods made to your specifications or clearly personalized;
- Goods which may deteriorate or expire rapidly; and
- Sealed audio or video recordings or of sealed software if unsealed by you after delivery.

 

Legal guarantee and commercial guarantees

 

In case of defective products purchased on the Website, the legal guarantee does fully apply. Additionally, JAMUSS does also provide you with other commercial guarantees. Please see the JAMUSS Return Policy.

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Customer Code of Conduct Policy

 

Customer satisfaction is our top priority. We strive to solve all problems of customers in a professional and amicable way. However, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.
Unacceptable behavior directed towards Customer Service staff or JAMUSS itself may, for example, include any of the following:
-Aggressive, abusive and threatening behavior. Examples include: any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations.
-Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies.
-Asking, expecting or demanding staff to breach established company policy guidelines, e.g. refund amount, time-frame, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures. By default, the refund amount cannot exceed the original order amount paid to JAMUSS.
-Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided.
-Excessive number of complaints compared to the total purchase value history.
For such behavior, complainants may be advised and formally notified of the following:
-Their language is considered offensive, abusive, threatening, and wholly unacceptable.
-They must refrain from using such language, intimidation, and threats.
-There will be no further exchange of correspondence on the matter if they persist with this behavior.
-JAMUSS reserves the right to no longer accept orders from the customer in the future without further notice.

 

Disclaimer and Limitation of Liability

 

Except as otherwise provided in the standard terms of sale that govern the same of each product on this Website, this Website, the products offered for sale on it and the transactions conducted through it are provided on an "as is" basis. JAMUSS makes no presentations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on this Website except as provided here to the full extent permissible by applicable law, JAMUSS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy, and system integration. This Website may include inaccuracies, mistakes or typographical errors. JAMUSS does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, JAMUSS will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, JAMUSS total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to JAMUSS during the month immediately preceding the act allegedly giving rise to JAMUSS liability.
JAMUSS and/or the seller will act according with Zaful Return Policy when and only when damage is in connection with the product and has valid and confirmed manufacturing defects. JAMUSS and/or the seller will not be held liable or responsible for any damages resulting from customers improper use, personal negligence, and/or other reasons that do not attribute to product defects.

 

Bugs

 

While JAMUSS works hard to ensure a correct working of the website in order to provide to customers the best shopping experience, there might be occasions in which bugs may affect the system. Customers cannot obtain any benefits from such bugs, which are considered unfair to any and all effects, and customers will have to immediately give them up.

 

Typographical Errors

 

While JAMUSS strives to provide accurate product and pricing information, pricing or typographical errors may occur. JAMUSS cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, JAMUSS shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, JAMUSS may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

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Remedies

 

You agree that JAMUSS remedy at law for any actual or threatened breach of the Terms of Use might be inadequate and that JAMUSS shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that JAMUSS may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.
No right or remedy of JAMUSS shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.
No instance of waiver by JAMUSS of its rights or remedies under these Terms of Use shall imply any obligation to grant any similar, future or other waiver.

 

Privacy Policy

 

JAMUSS respects customer privacy. Please read our Privacy Policy here: privacy policy